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Terms & Conditions

Should you have any doubts please contact our Customer Service team through the following email address: prof@prof.pt

Policies
The “Seller” Prof (Santos & Juniores, S.A.) offers products for sale on www.profonlinestore.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".  
Prof reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Seller’s business policy. 
The "Consumer" should undertake to provide correct and accurate e-mail or postal address, or other contact details to the "Seller" and acknowledge that the "Seller" may use these details to contact him or her in the event that this should prove necessary.

Availability
Fulfillment of all orders on Prof shop online is subject to availability. We try to ensure that all items offered for sale are in stock. However we reserve the right not to accept any orders or to cancel confirmed orders for products that are out of stock. In such event we will inform you by e-mail and any payments will be refunded.

Offers Validity
The offers on Prof shop online are valid only the moment that they are displayed on the website, unless a specific term is communicated on the website. We are not bound by any offer in the event of spelling, pricing or other errors or mistakes in the Website information. We reserve the right to cancel any purchase concluded in the event of such error.

Liability
Prof shall only be liable for damages suffered by you in the event such damages result from attributable breach by Prof of its contractual obligations towards you, or in the event Prof liability follows from applicable statutory law.

Privacy Policy
Prof uses a secure technology, one of the most robust encryption platforms available. Your payment information will be encrypted from the moment you enter it until your transaction is processed, and will not be saved on a public server.
Although we use encrypted security software, the security of information and payments transmitted by the Internet or via e-mail can’t be guaranteed. Prof shall not be liable for any damages suffered as a result of the use of electronic means of communication, including – but not limited to - damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties.